Just got your OIN? Here's how to start collecting
Having your own OIN (Originator Identification Number) means your bank has approved your business to collect by SEPA direct debit. With this, you can be set up and ready to collect within a day using DebaPay. There are three steps from here to your first collection, and we can help with each one.
How do you want to run your collections?
Choose the package that fits how much time you want to spend on collection days.
• DebaPay Essentials, €80 a month. You set up collections in our portal, which creates your collection files. You upload and authorise each file with your bank, and check your bank's reports for any failed payments.
• DebaPay Managed, €250 a month for up to 1,000 collections. You set up your direct debit collections. We create, upload and authorise each collection file for you, and tell you clearly which payments failed, for which customer and why.
Managed needs us to have access to your bank's file upload service, which takes a few weeks depending on your bank. You can start collecting on Essentials straight away and move to Managed later. Your customers, mandates and schedules stay in place.
No setup or per-transaction fees, and no minimum term contract. All prices exclude VAT.
How do you get your customers signed up?
Each customer signs a mandate, which authorises you to collect from their account. DebaPay supports two kinds.
• E-mandate. Your customer gets a link to an online form showing your logo. They complete it and receive an email confirmation.
• Paper mandate. Your customer fills in a paper form and you enter the details in DebaPay. Use paper for joint accounts where every account holder must sign, your customer will know how their bank account is setup.
Tell your customers what's changing before you start: that you're moving to direct debit, when you'll collect, and that you'll let them know if the amount changes.
Switching from another provider? Existing mandates can usually move to your own OIN without your customers signing again. You need to tell them about the change before the next collection, and we'll help you with the wording.
How does your first collection work?
To set you up, we need just three things:
1. Your business or trading name
2. Your OIN
3. The IBAN linked to your OIN, where your collections will be credited
Then choose your first debit date. Your collection file needs to reach your bank at least 2 business days before it.
On the debit date, the money goes straight from your customers' accounts into yours. DebaPay never holds your money and never takes its fees from your collections. Your bank statement usually shows one combined credit for each collection, and the portal shows each customer's payment, so reconciling is simple.
Useful tip: before your first live collection, set up a test collection from another account of your own, such as a personal account. It proves everything is working and lets you get familiar with the process before your customers are involved.
Common questions
How soon can I start collecting?
We can set you up within a day of receiving your details. Your first collection then needs a debit date at least 2 business days after your file reaches your bank.
Is there a contract?
There's no minimum term. If you decide to leave, give us one month's notice in writing, for example by email.
What will my bank charge?
Your bank charges its own small fee per collection, typically €0.07–€0.08. DebaPay's monthly fee is separate and never deducted from your collections.
Ready to start?
Send us your business name, OIN and IBAN, and we'll have you set up within a day.
Call 090 640 0199 or email info@debapay.com.